Frequently Asked Questions
Find answers to common questions about our refurbished electronics
What does 'cheeky refurb' actually mean?
It means our devices have been professionally inspected, tested, and restored to full working order. They might have minor cosmetic imperfections, but they perform like new at a fraction of the cost.
Do your devices come with a warranty?
Yes, every device sold comes with a comprehensive 12-month warranty covering any technical hardware defects.
What is the battery health of your refurbished smartphones?
We guarantee a minimum battery capacity of 80% or higher for all our refurbished mobile devices.
Are the devices unlocked for all carriers?
Absolutely. All our smartphones and tablets are network-unlocked and ready to use with any SIM card globally.
What accessories are included in the box?
Each device comes with a high-quality charging cable. To reduce electronic waste, we do not include power bricks or headphones unless specified.
How do you grade the cosmetic condition of the products?
We use three tiers: 'Pristine' (like new), 'Very Good' (minimal scratches), and 'Good' (visible signs of use), all of which are 100% functional.